Module
Platform Administration
Operate every tenant, role, audit trail and support action from one secure platform console.
Overview
Manage platform staff, school tenants, organization-level profiles, support actions, security OTP checks, audit logs and operational controls without becoming a member of every school tenant.
Problems solved
- Platform teams need to support schools without unsafe tenant membership
- Sensitive user and role changes require strong accountability
- Support actions are hard to audit when they happen outside the product
Features
- Platform staff roles and permissions
- School tenant directory
- School profile management
- Organization support key workflow
- OTP-secured service actions
- Tenant user and role visibility
- Password reset support flow
- Role change support flow
- Organization audit logs
- Platform audit logs
Benefits
- Clear separation between platform staff and school users
- Sensitive service actions require OTP and support key verification
- Every support action records actor, organization, target and action
Role-specific value
Platform adminsTechnical supportImplementation managersBilling operations
Integration possibilities
StrapiERPNextAudit logsEmail OTP providerMSG91
Frequently asked questions
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Every module connects to the rest of the platform.
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